On December 3, at the 13th International Conference on CSR Reporting in China held in Beijing, China, 51 Shebao, an affiliate of Zhonghe Group released “2019 CSR Report” (hereinafter referred to as the Report) which summarized and shared its idea and achievements of social responsibility. It is learned that the Report is both the first “CSR Report” of 51 Shebao and the Internet-based social security service industry.

51 Shebao, an Affiliate of Zhonghe Group Officially Released “2019 CSR Report”

Mr. Yu Qingquan, founder and CEO of Zhonghe Group noted during the release of the Report, “When we first started the company, we were convinced that our enterprise should assume our social responsibility whenever necessary. We have progressively developed an HROCSR model for human resource service providers progressive in a sustainable manner to employ business approaches to resolve social challenges, create greater business, social and environmental value and contribute to a beautiful life.”

Mr. Yu Qingquan, Founder and CEO of Zhonghe Group

Speaking highly of the Report, Executive Secretary-General Han Bin of United Nations Global Compact Network China pointed out that he was deeply impressed by three features of the Report. First, the Report is concise in that it fully elaborates on the idea of social responsibility upheld by 51 Shebao, its achievements and its economic, social and environmental contributions in a little more than 50 pages. Second, it highlights the extraordinary contributions made by 51 Shebao to social responsibility and the sustainability of enterprises through business development. Third, the Report speaks for the benevolence of 51 Shebao, as it illustrates that the company provides professional, efficient services for standard workers and outsourced workers as well as extends robust support to the disabled and new economy practitioners. He went on to comment that 51 Shebao, an affiliate of Zhonghe Group is a responsible enterprise that makes tremendous contributions to the undertaking of sustainability. 

It is learned that the 13th International Conference on CSR Reporting in China is China’s most influential summit that enables exchanges of views on corporate social responsibility (CSR). It opens up important opportunities and creates a key platform for domestic and international CSR practitioners, leading enterprises and institutions to jointly advance the development of CSR in China. Guests including Yu Zhihong, President and Editor-in-Chief of China Sustainability Tribune, Xu Hua, Director of the General Office of the Department of Industry Policy and Law, Ministry of Industry and Information Technology and Zhai Qi, Executive Secretary General of the China Business Council for Sustainable Development (CBCSD) attended the conference. The first CSR report issued by 51 Shebao through that authoritative platform was witnessed by top-notch experts and excellent enterprises in the sector at home. 

With Services Embedded in Its DNA, the Company Renders Strong Protection to the Labor Rights of Workers

Workers will slip into the “crisis of faith” when the code of ethics and ethical norms are violated. Even though the industry of human resources is booming, poor regulation remains a challenge. It is not rare to see issues like the lack of transparency of services, high staff mobility and multi-level sub-contracting.

As the Report suggests, driven by the idea of shared services, 51 Shebao, an affiliate of Zhonghe Group introduces advanced concepts of the Internet into the traditional industry of human resource services and establishes a national service platform based on insights into the industry. To solve these pain points, 51 Shebao consistently practices a service model based on direct operation and provides premium, efficient direct-operation share service center (SSC) services. It is the only Internet-based social security service provider in the industry that provides unique number inquiry for all services, online tracing of records of the whole procedure, screenshot verification of service results and evaluation of satisfaction with the whole procedure.

In this process, 51 Shebao naturally attaches great importance to services driven by the core value of “always putting customers first” in an effort to forge a secure and trustworthy brand of Internet-based human resource services and continuously perfect customer experience. 

“There are 1.4 billion people in China and 780 million of them have jobs, which makes China the world’s largest human resource market. ‘Ensuring medical services and elderly care’ was the ideal pursued by ancient saints for thousands of years. It also reflects today’s ‘Chinese Dream’. Social security is the cornerstone of human civilization. It is the mission of 51 Shebao to “make every job secured”. We regard it not only as a business service but also a great cause with both business value and social responsibility, as it concerns the well-being of hundreds of millions of families in the future,” said Yu Qingquan.

51 Shebao Protects Workers and Extends Underlying Support to Their Rights and Interests

As the Report reveals, for a long time, 51 Shebao recognizes and respects the labor value of every individual. Striving to “make every job secured”, it seeks to instill a stronger sense of belonging in standard workers, a stronger sense of security in outsourced workers, a stronger sense of gain in new economy practitioners and a stronger sense of accomplishment in special talent. 

First of all, social security is the tool to protect every worker and is therefore of utmost importance to employees of an enterprise. 51 Shebao helps HR of enterprises “shake off the shackle” of routine work with Internet-based service models and provides more transparent and convenient social security services for full-time employees.

Second, flexible employment is becoming one of the new trends faced by enterprises in an era of economic globalization and is increasingly recognized by young people. In spite of that, it is very common in the market that those who do the actual work are mostly outsourced workers, but they tend to be more vulnerable than permanent staff. That is why this group of workers feel less secure. 51 Shebao capitalizes on its policy insights and delivery capacity to mix general modular capacity for employment, remuneration, personal income tax and social security, expand service projects of labor dispatching, job outsourcing and improve the benefits of outsourced workers.

Third, new economic forms are developing exponentially worldwide in recent years and the number of employees in industries like e-sports and livestreaming is soaring. However, these employees are highly scattered which gets in the way of management and thus makes it hard to effectively protect their basic rights and interests. 51 Shebao establishes an Internet-based platform for new economy enterprises and practitioners to help them meet the challenges of payroll payment and tax returns.

Fourth, regarding special talent, 51 Shebao mainly targets at people with disabilities, veterans and retirees. Specifically, it has creatively established a platform for the labor sharing and collaboration of the disabled to help the community find a great deal of suitable enterprises and help them find more reliable jobs. Meanwhile, it takes advantage of employment training bases established by Tonglu, a public service brand affiliated to it that provides employment services for the disabled, and disabled persons’ federations nationwide to better serve the disabled in both life and work and ensures they acquire greater value and social recognition through working. At present, Tonglu has established more than 20 employment bases for the disabled nationwide and thus brings enterprises and people with disabilities together. Up to now, 1,000+ enterprises have fulfilled their social responsibility and more than 6,000 people with disabilities have found jobs with the support of Tonglu.

51 Shebao Pioneers “Standardization” of the Industry and Pushes the Industry to Fulfil Social Responsibility 

In 2017, 51 Shebao issued “Standards on Social Security and Housing Provident Fund Services”, which is the first of its kind focused on customers in China. It marks the materialization of standard social security services. As China’s first standards on social security and housing provident funds, it deepens the industry’s understanding of such services. With a great many quantitative standards on social security, the document enables the industry to learn from each other and make improvements. At the same time, the Appendix of the document summarizes core requirements in “Ten Golden Services” of Social Security to facilitate its implementation. 

Meanwhile, 51 Shebao, an affiliate of Zhonghe Group has introduced China Enterprise Social Insurance White Paper for the 8th consecutive year. The research panel of the white paper launches many surveys and interviews with enterprises targeting their HRs, in order to fully demonstrate the social security conditions of Chinese enterprises and truthfully reflect the career development of HR in charge of social security through accurate data in a professional manner. Nowadays, China Enterprise Social Insurance White Paper is celebrated for its accuracy, pragmatic angles, effective implementation, problem-oriented approaches and forward-looking perspectives. It leads the sound and orderly development of the industry with these distinctive features.

Apart from standard solutions, 51 Shebao also calls on enterprises in the upstream and the downstream to jointly fulfil social responsibility. The Report points out that 51 Shebao seeks to fulfil the mission of “making every job secured” together with its counterparts. To be more specific, the company exploits technical, professional and service advantage to continuously propel the transformation and upgrading of the industry. Furthermore, it provides the industry with premium service models through promoting its service experience and conducting industry research and cooperate with enterprises, the government and social organizations to realize the sustainable development of “humankind”.

As Yu Qingquan said, “In the future, we expect 51 Shebao to provide cloud social security services as if they were water, electricity and other infrastructure to make it easier for startups, generate a greater sense of security and happiness in workers and make every job secured!”